Cancellation Policy
We understand that life can be unpredictable, and sometimes plans need to change. To ensure fairness to both clients and therapists, our cancellation policy is as follows:
-
48 hours or more before your appointment
– You may cancel and receive a full refund. -
Between 48 and 24 hours before your appointment
– Cancellations made in this window are non-refundable, but you may reschedule your session at no additional cost. -
Less than 24 hours before your appointment
– The full fee is forfeited, as the therapist has reserved this time exclusively for you and must still be paid for their attendance.
Thank you for your understanding and cooperation.